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Last updated: October 2025
At US Patriot Armory, we stand behind the quality of the products we sell and are committed to providing excellent service to every customer. Because we are a licensed retailer and not a manufacturer, all products are subject to the original manufacturer’s warranty. However, if you receive an item that is defective, damaged, or incorrect, we’ll do everything we can to make it right.
We accept returns of most new, unused items within 30 days of delivery for a refund or exchange, subject to the following conditions:
The item must be unfired, unused, and in original packaging.
All tags, parts, manuals, and accessories must be included.
A valid Return Merchandise Authorization (RMA) must be obtained before shipping an item back.
Items sent back without an RMA number cannot be processed.
Refunds will be issued to the original payment method, minus any applicable shipping or restocking fees.
To request an RMA, contact our support team at support@uspatriotarmory.com or call (760) 946-9007.
By law, once a firearm has been transferred to you by your receiving FFL dealer, it cannot be returned.
Please inspect your firearm at the FFL location before accepting the transfer.
If there are visible defects, damage, or an incorrect item was shipped, ask the FFL to refuse the transfer and contact US Patriot Armory immediately.
Once a firearm has been transferred, any warranty or service issues must be handled directly with the manufacturer in accordance with their warranty policy.
For safety, legal, and compliance reasons, the following items cannot be returned under any circumstances:
Firearms once transferred to a customer
Ammunition and ammunition components
NFA items (suppressors, SBRs, etc.)
Used, blemished, or “as-is” items
Apparel that has been worn or washed
Custom or special-order items
Any product specifically marked as non-returnable
If you receive an incorrect or damaged item, contact us immediately and we will arrange the appropriate correction or replacement.
If your order arrives damaged or you believe an item is defective, please contact us within 5 business days of delivery.
We will coordinate with the manufacturer or shipping carrier as needed to resolve the issue quickly.
When possible, we’ll assist you in submitting a manufacturer warranty claim for replacement or repair.
To speed up processing, please include:
Your order number
A brief description of the issue
Photos of the damage or defect
A restocking fee may apply to approved returns that are not defective or shipped in error:
Firearms, frames, or receivers: $40 per item, up to $80 maximum per order
All other items: up to 15% of the item’s price
Restocking fees are waived if the return is due to a verified defect or fulfillment error on our part.
Once your return is received and inspected, we’ll issue a refund within 5–10 business days.
Refunds will be credited to the original payment method.
If your payment method is no longer valid, we can issue a store credit at your request.
Shipping costs are non-refundable, unless the return is due to our error.
Orders may be cancelled before shipment by contacting our Customer Service team.
Once an order has shipped, it can no longer be cancelled and must instead be processed as a return (if eligible).
US Patriot Armory reserves the right to cancel any order at any time due to product availability, pricing errors, compliance issues, or suspected fraudulent activity.
All gift card purchases are final and non-refundable.
Customers are responsible for return shipping costs unless the item is defective, incorrect, or damaged upon arrival.
For approved warranty or error-related returns, we will provide a prepaid shipping label.
We recommend using a trackable carrier service and keeping your shipping receipt for your records.
Since US Patriot Armory is not a manufacturer, any firearm or accessory that develops an issue after initial inspection or use must be serviced directly by the manufacturer under their warranty policy.
We’re happy to assist you in locating contact information or initiating a warranty claim with the appropriate manufacturer.
Our team is here to help you with returns, warranty claims, or product support.
Email: support@uspatriotarmory.com
Phone: (760) 946-9007
Hours: Monday – Friday, 9:00 AM – 5:00 PM PST
By purchasing from US Patriot Armory, you acknowledge and agree to comply with all federal, state, and local laws governing the purchase, transfer, and possession of firearms and related products.
Failure to comply may result in the loss of refund or return eligibility, as well as potential legal consequences.